FAQ

mcdvoice

McDVOICE Survey FAQ

  • What do I need to do if I don’t have my McDonald’s ticket with me?

Answer: You need a recent McDonald’s receipt to take the mcdvoice poll. You need a receipt to take part in the customer poll.

  • When does McDonald’s shut down?

Answer: McDonald’s is open 24 hours a day, 7 days a week.

  • When does McDonald’s usually start serving customers?

Answer: Everyone knows that McDonald’s restaurants are open all the time.

  • Who are the people who own McDonald’s?

Answer: Ray Kroc is the only person who owns McDonald’s fast food restaurants since 1995.

  • Can you keep track of how many McDonald’s there are?

Answer: You can find more than 39,198 McDonald’s in 119 different countries.

  • How come my McDonald’s poll doesn’t work?

Answer: You won’t be able to take this mcdvoice poll if you’ve taken more than 5 surveys based on receipts from the same store in the last month.

  • Question: Where can you get McDonald’s gift cards?

Answer: You can buy a McDonald’s Arch Card on the McDonald’s website (www.mcdonalds.com/us/en-us/services/arch-card.html), as well as at Safeway, Kroger, Giant Eagle, Kohl’s, Ahold, Food Lion, and Amazon.

  • I have a gift card to McDonald’s. How much money is on it?

Answer: You can check the amount on your gift card by going to www.mcdonalds.com/us/en-us/services/arch-card.html on the official McDonald’s website.

  • Why is it important to have a McDonald’s poll code?

Answer: Just enter the 26-digit survey code from your McDonald’s receipt to get into the poll.

  • Where does McDonald’s find the people who take their surveys?

Answer: McDonald’s gives rewards to people who fill out their surveys.

  • When you fill out a McDonald’s form, what do you get in return?

Answer: McDonald’s survey takers might get free food in return for their time and thoughts.

  • Does McDonald’s poll code consist of a series of numbers?

Answer: There is a 26-digit poll code on the back of a McDonald’s receipt.

  • When people give McDonald’s workers high marks, what do they do with that information?

Answer: A McDonald’s worker might get a bonus if their name comes up often enough in customer comments.

  • Does McDonald’s know who took the poll and why?

Answer: McDonald’s won’t use the information from the polls in a way that could be used to find out who filled them out.

  • What do you get for free when you fill out the McDonald’s survey?

Answer: When you buy one, you get a free egg McMuffin or Quarter Pounder with cheese.

  • What happens when a negative report is sent to McDonald’s?

Answer: McDonald’s will do everything they can to make things right when people tell them about bad situations through surveys.

  • What is the length of time that McDonald’s survey cards are good for?

Answer: McDonald’s lets customers use their survey codes for the poll for up to 7 days after the date of purchase.

  • How many times a month can I take the McDonald’s monthly survey?

Answer: A McDonald’s customer can only take part in a maximum of five polls per month.

  • Where can I find the McDonald’s form for making a complaint?

Answer: You can tell McDonald’s how you feel by going to www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html.

  • Can you tell me how much an egg McMuffin from McDonald’s costs?

Answer: An egg muffin from McDonald’s will cost you about $2.79.

  • How do I get through the McDonald’s survey quickly?

Answer: You won’t have to spend more than five minutes on McD’s poll.

  • How do I use the code I got from the McDonald’s survey?

Answer: Show the poll validation code at any participating McDonald’s to get your prize for giving feedback on your customer experience.

  • How do they check those McDonald’s poll coupons?

Answer: McDVoice checks the poll vouchers because the codes contain a lot of information.

  • How do I use my phone to fill out the McDonald’s survey?

Answer: You can’t rate or review McDonald’s through an app.

For More Information Visit McDVOICE